Frequently Asked Questions
These are the most frequently asked questions.
How do I register with the agency?
To register with our agency, visit our website and click on the Register button. You will be asked to fill out a registration form with your personal details, including your name, contact information, and a brief portfolio. Please make sure to upload clear photos, videos, or any other relevant materials for consideration. Once your profile is reviewed, you will receive a confirmation email to complete the registration process.
How do I retrieve my login credentials?
If you’ve forgotten your login credentials, simply click on the “Forgot Password” or “Forgot Username” link on the login page. You will be prompted to enter the email address associated with your account. A reset link will be sent to your inbox. Follow the instructions in the email to reset your password or recover your username.
How can I submit new photos or videos to my portfolio?
To submit new photos or videos, log in to your account and go to the "Update Profile" section. From there, you can upload new images, videos, or other files. Make sure your files meet our size and format requirements before uploading them. Once submitted, our team will review your content and update your portfolio accordingly.
How can I apply for casting calls or job opportunities?
After logging into your account, browse the "Casting Calls" section. Find listings that match your profile and click “Apply” to submit your interest. You may be asked to provide specific details, such as availability or additional materials, depending on the job requirements. Our team will review your application and contact you if you're a good fit for the role.
How do I check the status of my application?
Once you’ve applied for a casting or job opportunity, you can check the status by logging into your account and navigating to the “My Applications” section. Here, you can view whether your application is still under review, has been shortlisted, or has been closed.
What if I don’t hear back?
We aim to get back to everyone, regardless of the outcome. However, sometimes we may not have the time to respond. If you don’t hear back within one week, unfortunately, your application was unsuccessful.
How do I delete my account?
If you wish to delete your account, please contact our support team through the Contact Us section of the website. In your message, request the deletion of your account, and our team will proceed with the necessary steps. Please note that deleting your account is permanent, and all your profile information will be erased.
How do I contact customer support?
If you have any questions or need assistance, you can contact our customer support team by visiting the Contact Us page. You may fill out a contact form or use the provided email address to send your inquiry. Our team will respond to your message as soon as possible.
What are the agency's terms and conditions?
You can review our agency's full terms and conditions by visiting the "Terms & Conditions" page at the bottom of our website. This will provide details about the legal agreement between you and the agency, including your rights and responsibilities.
Is there a fee to join the agency?
Joining the agency is free, but there may be certain fees for specialized services, such as portfolio photo shoots or additional promotion. Any fees will be clearly outlined on our website or communicated with you in advance.
How do I follow up on a payment?
To follow up on a payment, please email apply@angels-bureau.com or contact your booker directly. Be sure to include the job details and a copy of the booking form to help us resolve the issue quickly.
